A copper theft incident at a Delta-Montrose Electric Association (DMEA) substation in April disrupted electric service and interfered with routine meter data collection, the utility said this week.

The theft damaged critical infrastructure and caused ripple effects across the billing process for members in certain billing cycles. As a result, some members may see unusually short or extended billing periods on their statements. Despite the irregular timing, DMEA said total energy usage was accurately recorded and spread across two billing cycles.

“Copper theft is not a victimless crime,” said DMEA Chief Administrative Officer Kent Blackwell. “It threatens the safety of our crews, disrupts electric service, increases operational costs, and ultimately affects our entire membership.”

DMEA said it is working closely with law enforcement and has implemented additional security measures at substations in response to the incident. The utility also conducts regular reviews of its infrastructure hardening strategies to better protect the local electric grid.

The cooperative is asking the public to report suspicious activity near substations, power poles or other utility equipment.

“This type of crime impacts more than infrastructure—it impacts people,” Blackwell said. “We’re grateful for the support of our members and their help in protecting the integrity of the electric system.”

Members with questions about their bills or the incident are encouraged to contact DMEA customer support at 877-687-3632.

DMEA serves approximately 30,000 members in Montrose and Delta counties. More information is available at dmea.com.