logo
Error with device mobile widget id ads_slot-8
Error with device mobile widget id ads_slot-8
  • News
  • Retail
  • Opinion
  • Movers & Shakers
  • Business
  • Real Estate
  • Community
  • Entertainment
  • Food & Beverage
  • Archives
  • Free Subscription
    • News
    • Retail
    • Opinion
    • Movers & Shakers
    • Business
    • Real Estate
    • Community
    • Entertainment
    • Food & Beverage
    • Archives
    • Free Subscription
Error with device mobile widget id ads_slot-6
Error with device mobile widget id ads_slot-6
Cleaning and restoration business gets big expansion, new location
News
TonyaonOctober 18, 2023
Cleaning and restoration business gets big expansion, new location

Justin Tubbs
Montrose Business Times

A restoration business that serves Montrose and the surrounding counties is expanding.
Servpro, which opened in Montrose in 2013, recently moved into a new building and has doubled its space, allowing for the business to continue to grow.
Tom Miller, owner, says the move is necessary given the growth the franchise has seen over the past three years.
Servpro is a large, national business that lets potential owners buy franchises. The business deals with homes and commercial properties that have been damaged by fire or water.
Servpro is just one of such businesses in Montrose, but it covers a large footprint geographically, from Telluride to Gunnison to Delta.
The recent expansion comes as the business has seen continued growth. Miller said he’s seen about a 30% increase in business each year for the past three years and calls the business recession-proof, because there will always be a need for restoration work.
The new building the company operates out of is at 2990 N. Townsend Dr., but it still has its old location, which it uses specifically for storing and restoring goods damaged in fires or floods.
“Water is probably 70% of my business. It’s the biggest,” Miller said. “Sometimes it’s the failure of parts, for instance. The icemaker line in the back of your refrigerator springs a leak and that can easily turn into a big problem. It can be a small problem. But generally when I get the call it’s a big problem.”
Many of his jobs are in vacation homes that are only used part of the year. When someone isn’t around to check on the house often, a busted water pipe or an appliance malfunction can lead to big problems.
His biggest challenge since starting the business — and business was tough at first — is finding good talent locally. He said there weren’t many in the area who specialize in restoration, so much of his job was providing training to new hires.
“I’m sure a lot of other industries have the same thing right now, but for me, the hardest thing to find is someone that has a lot of t tech skills and being able to tell a story in a manner that other other people can understand,” he said. “And then that same person has to be able to go into a crawl space that has dead rodents and mold.”
He first got the idea to start the business from a friend who owned a Servpro franchise in Durango. He wanted to start his own but had to find an area with enough people to serve. That’s when he happened upon Montrose.
“There’s a lot of challenges to owning a franchise,” Miller said. “Geographically, the franchise is set up so that they try to start out with a population base of 95,000 people.”
Montrose doesn’t have nearly 95,000 people, so he had to get creative. Hence, he added every county that surrounds Montrose into his service area, which means lots of traveling costs, but also plenty of customers.
Other investments in recent years include high-tech cleaning equipment, more hires and a fleet of vehicles that can get from one point to another reliably.
His new cleaning equipment uses technology that can restore items that would normally be thrown away because of the damage. That saves the customer’s materials and saves a headache from the insurance company the person is dealing with.
“One of the things we did was start carpeting and surface cleaning. So I have a truck dedicated and an employee dedicated to that,” Miller said. “And searching for that person for the six month ordeal. And at the end of six months, he fell into my lap. The guy has the experience. He moved away for seven or eight years and lived in a large metropolitan area. He’s just out there killing us right now.”

Justin Tubbs is the Montrose Business Times editor. He can be reached by email at justin@montrosebusinesstimes.com or by phone at 970-765-0915 or mobile at 254-246-2260.

Related Posts
Error with device mobile widget id ads_slot-4
Error with device mobile widget id ads_slot-4
Error with device mobile widget id ads_slot-2
Error with device mobile widget id ads_slot-2
Error with device mobile widget id ads_slot-7
Error with device mobile widget id ads_slot-7
MOST READ
From survival to thriving: How a nonprofit has found new purpose in business cultivation
Community, News
From survival to thriving: How a nonprofit has found new purpose in business cultivation
By Justin Tubbs Montrose Business Times 
July 3, 2025
For years, the doors to Montrose Adaptive Development Association sat mostly closed — its future uncertain, its purpose fading. Once a vibrant hub roo...
this is a test
Amazon aims for year-end opening of Montrose delivery station, bringing over 50 jobs
Business, News...
Amazon aims for year-end opening of Montrose delivery station, bringing over 50 jobs
By Justin Tubbs Montrose Business Times 
June 24, 2025
Amazon expects to complete construction on its new last-mile delivery facility in Montrose by the end of 2025 and plans to hire more than 50 employees...
this is a test
Thai-to-go: Sunny Thai brings southeast Asian flavor to Montrose
Business, Food & Beverage...
Thai-to-go: Sunny Thai brings southeast Asian flavor to Montrose
By Justin Tubbs | MBT 
June 20, 2025
Lek Rakkamol and June Kaonual thought they were done with the restaurant business five years ago. The husband-and-wife team tried to retire, splitting...
this is a test
Amazon purchases land from MEDC, plans for distribution facility near Montrose Regional Airport
Business, News...
Amazon purchases land from MEDC, plans for distribution facility near Montrose Regional Airport
By Justin Tubbs | MBT 
June 18, 2025
Amazon has acquired land in Montrose from the Montrose Economic Development Corporation and plans to build a distribution center near Montrose Regiona...
this is a test
Hampton Inn to break ground at Colorado Outdoors this summer
Business, News...
Hampton Inn to break ground at Colorado Outdoors this summer
By Justin Tubbs Montrose Business Times 
June 13, 2025
A new Hampton Inn is set to break ground this summer at the Colorado Outdoors development in Montrose, the latest announced addition to the 670-acre m...
this is a test

Subscribe for Free to the interactive E-edition. Each Wednesday.

subscribe
logo

The Montrose Business Times has established itself as the premier source for local business news, community updates, events, and trends in Montrose, Colorado, and its surrounding areas. Our mission is to inform and support the growth of our residents, businesses, business leaders, and entrepreneurs within our community—a commitment we hold with great sincerity. Our vision transcends the act of sharing success stories; we strive to create them. We believe in the transformative power of storytelling—how sharing experiences, insights, and personal journeys can ignite inspiration and drive meaningful change within our community. At the heart of our endeavor lies growth and impact. We are devoted to engaging with the community at large, ensuring that everyone has access to the remarkable stories and insights we present. Our offerings encompass digital news content, a weekly digital newspaper, and a variety of events—all designed to honor and celebrate the best that Montrose has to offer. We invite you to join us on this journey as we illuminate the narratives that shape our vibrant city. Professional Memberships: National Newspaper Association, Colorado Press Association, Colorado News Collaborative, LION Publishers, Montrose Economic Development Corporation, and the Greater Montrose Chamber of Commerce  

INFO

  • About Us
  • Advertising
  • Contact Us
  • Become a member
  • About Us
  • Advertising
  • Contact Us
  • Become a member

CONTACT INFO

montrosebusinesstimes.com

Montrose Business Times

501 E. Main Street

Montrose CO 81401

9707650915

submissions@montrosebusinesstimes.com

Got a story tip? Drop us a note at submissions@montrosebusinesstimes.com